In compliance with the General Data Protection Regulation (GDPR) and other applicable regulations, Hotel Madrid is committed to protecting and respecting your privacy. This policy describes how we collect, use, and protect your personal data when you visit our website or use our services.

Data controller

• Name: Hotel Madrid

• Home: San Pedro Mártir, 22, Historic Center of Seville, 41001 Seville, Spain

• NIF/CIF: 28785703F

• E-mail: info@hotelmadridsevilla.es

• Phone: +34 954 214 307

• License number: H-SE 0613

Personal data we collect

We collect and process the following types of personal data:

• Contact information: Name, email address, phone number.

• Reservation details: Dates of stay, room preferences, and other special needs.

• Payment Information: Credit or debit card details, which will be managed in accordance with current security regulations.
  

Purpose of data processing

We use your personal data to:

• Manage and confirm your reservations at our hotel.

• Personalize and improve your experience during your stay.

• Send information and offers about our services, provided you have given your consent.

• Comply with our legal obligations and improve the security of our services.

Legitimation for data processing

The processing of your data is based on the execution of the hosting contract, compliance with legal obligations, and your consent when necessary.

How we share your data

We do not sell, rent, or otherwise disclose your personal information to third parties except as necessary to fulfill requested services or as required by law. For example, we may share your information with:

• Service providers necessary to manage your stay.

• Tax and legal authorities if required.

User rights

You have the right to:

• Access your personal data.

• Request rectification of inaccurate data.

• Request the deletion of your data when it is no longer necessary.

• Oppose the processing of your data for specific purposes.

• Request the limited transfer of your data to another provider.

• To exercise these rights, you can contact us at info@hotelmadridsevilla.es

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, disclosure, loss, and destruction.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. We will post any changes on our website, so we recommend checking this page regularly.

Contact

For any questions regarding our privacy policy or the processing of your personal data, please contact us at info@hotelmadridsevilla.es or by phone at +34 954 214 307.